We stand behind our products 100%. All our products carry a minimum of 6-months warranty against material and manufacturing defects from the date of purchase. The warranty period will vary with different products.
To start a warranty claim, please include the following information in your email to us or walk-in to our stores with the below:
- Order number / proof of purchase
- Serial number (if applicable)
- Photo of defect
- Shipping address (if applicable)
Customer satisfaction is our priority and we endeavour to nurture a long-term relationship with all our customers. We may still consider warranty claims beyond the warranty period. Should the need arise, reach out to us with your issue and we will conduct an assessment to determine if we can cover your issue under warranty.